Privacy Policy
Last updated: July, 2026
1. Introduction
Bharat Express Logistics Pvt Ltd (‘we’, ‘us’, or ‘our’) is committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our services or visit our website.
2. Information We Collect
We may collect the following types of information: (a) Personal identification information such as name, email address, phone number, and postal address; (b) Business information including company name, GST number, and shipment details; (c) Transaction data including payment history and shipment records; (d) Technical data such as IP addresses and browser information when you visit our website.
3. How We Use Your Information
We use your information to: process and manage shipments; provide customer support; send tracking updates and notifications; improve our services; comply with legal obligations; send marketing communications (with your consent); prevent fraud and ensure security.
4. Information Sharing
We do not sell, trade, or rent your personal information to third parties. We may share information with: (a) Airline and transport partners to facilitate shipments; (b) Payment processors for billing; (c) Government or regulatory bodies when required by law; (d) Service providers who assist in our operations under strict confidentiality agreements.
5. Data Security
We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the internet is 100% secure, and we cannot guarantee absolute security.
6. Data Retention
We retain your personal information for as long as necessary to fulfill the purposes outlined in this policy, or as required by applicable laws. Shipment records may be retained for up to 7 years for legal and compliance purposes.
7. Your Rights
You have the right to: access the personal information we hold about you; request correction of inaccurate data; request deletion of your data subject to legal requirements; opt-out of marketing communications; lodge a complaint with the relevant data protection authority.
8. Cookies
Our website may use cookies to enhance your browsing experience. You can configure your browser to refuse cookies, but this may limit some features of our website.
9. Changes to This Policy
We may update this Privacy Policy from time to time. We will notify you of any material changes by posting the new policy on this page with an updated revision date.
10. Contact Us
If you have questions or concerns about this Privacy Policy or our data practices, please contact us at admin@bharatlog.com or write to us at our head office: #106, 1st Floor, 1st Main, Sugatta Village, Bengaluru, Karnataka.